Strukturbaum
| Publikation |
| Autoren des Beitrags | |||||||
| Titel des Beitrags | Multi-dimensional data modelling for a tourism destination data warehouse | ||||||
| Titel veröffentlicht in ... | Cantoni, L., Xiang, Ph. (eds.). Information and Communication Technologies in Tourism 2013 | ||||||
| Verlag | Springer | Verlagsort | New York | ||||
| Erscheinungsjahr | 2013 | Seite (von - bis) | 157-169 | Publikations-Art | Peer-Reviewed Article | ||
| Abstract : | Information and communication technologies (ICTS) play a crucial role to increase the
knowledge base of destination stakeholders. Organisational learning and managerial effectiveness can particularly be enhanced by applying methods of business intelligence (BI). Although huge amounts of data are available in tourism destinations these valuable knowledge sources typically remain unused. The described problem is solved by conceptualizing, prototypically implementing and testing a novel destination management information system (DMIS) that applies methods of BI and data warehousing for the leading Swedish ski destination, Åre. As being a central DMIS component, the destination-wide data warehouse (DW), its underlying multi-dimensional data model, the technical architecture as well as critical implementation issues are discussed. Finally, the prototypical implementation of the DMIS, focussing on the data warehouse and OLAP functionalities for customer feedback processes proved the suitability and effectiveness of the proposed overall architecture. |
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| Einrichtungen |
Institut für Angewandte Forschung (IAF)
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| Beteiligte Personen |
Höpken
, Wolfram
Prof.
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| Projekte |
Wissenschaftliche Veröffentlichungen |
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